**Last Updated: April 24, 2025**

 

1. Introduction

 

Welcome to The Art of Life d.o.o. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.marinacosic.com (the "Website").

 

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

 

2. Who We Are

 

**Company name:** The Art of Life d.o.o.  

**Company address:** Antuna Bauera 25, 10000 Zagreb, Croatia  

**Contact email:** hello@marinacosic.com  

**Website domain:** www.marinacosic.com  

**Owner:** Marina Ćosić Trbara

 

3. Information We Collect

 

3.1 Personal Information You Provide to Us

 

We may collect the following personal information that you voluntarily provide to us:

- First and last name

- Email address

- Physical address (for customers buying physical products)

- Phone number (for customers buying physical products)

- Payment information (processed via Stripe and Wix platform)

- Any other information you choose to provide

 

3.2 Information We Collect Automatically

 

When you visit our Website, we may automatically collect certain information about your device, including:

- IP address

- Browser type and version

- Operating system

- Pages you visit

- Time and date of your visit

- Time spent on those pages

- Referring website addresses

- Other diagnostic data

 

3.3 Cookies and Similar Technologies

 

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

4. How We Use Your Information

 

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our Website

- Improve, personalize, and expand our Website

- Understand and analyze how you use our Website

- Develop new products, services, features, and functionality

- Communicate with you, either directly or through one of our partners, for customer service, updates, and other website-related information

- Send you emails (including "Inspired conversations" newsletters twice a month and promotional emails)

- Process transactions and send you related information, including confirmations and invoices

- Find and prevent fraud

 

5. How We Share Your Information

 

We may share your personal information with:

 

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

- Wix (our website platform provider)

- Stripe (payment processor)

 

5.2 Legal Requirements

We may disclose your information where required to do so by law or subpoena.

 

6. Your Rights Under GDPR

 

As our business is based in the European Union, we comply with the General Data Protection Regulation (GDPR). Under GDPR, if you are an EU resident, you have the following rights:

 

6.1 Your Data Protection Rights

You have the right to:

- **Access**: Request copies of your personal data

- **Rectification**: Request correction of inaccurate or completion of incomplete data

- **Erasure**: Request the deletion of your personal data under certain conditions

- **Restrict processing**: Request restriction of processing your personal data

- **Data portability**: Request the transfer of your data to you or a third party

- **Object to processing**: Object to processing of your personal data for direct marketing

- **Withdraw consent**: Withdraw your consent at any time if we are relying on consent to process your personal data

 

6.2 How to Exercise Your Rights

You can exercise your rights by:

- Clicking the unsubscribe link in any marketing email we send you

- Emailing your request to hello@marinacosic.com

- Writing to us at: The Art of Life d.o.o., Antuna Bauera 25, 10000 Zagreb, Croatia

 

We will respond to all legitimate requests within one month. Occasionally, it may take us longer if your request is particularly complex. In such cases, we will notify you and keep you updated.

 

7. International Data Transfers

 

7.1 Data Transfer Locations

Our business is based in Croatia, within the European Union. However, through our use of service providers like Wix and Stripe, your personal data may be processed, stored, and transferred to countries outside the European Economic Area (EEA).

 

7.2 Data Transfer Safeguards

When we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

- Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission

- Using specific contracts approved by the European Commission (Standard Contractual Clauses) which give personal data the same protection it has in Europe

- Where we use providers based in the US, we may transfer data to them if they are part of the EU-U.S. Data Privacy Framework

 

7.3 Third-Party Service Providers

Our main service providers who may process your data outside the EEA include:

- Wix.com Ltd. (website hosting and e-commerce platform)

- Stripe (payment processing)

 

These providers maintain robust data protection measures. Please refer to their respective privacy policies for more information on how they handle personal data.

 

8. Data Security

 

We have implemented appropriate security measures to protect the personal information we collect. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

 

9. Data Retention

 

9.1 Retention Periods

We retain different types of personal data for different periods based on the purpose of processing:

 

- **Account and contact information**: We store this data for as long as you maintain an active relationship with us (such as subscribing to our newsletter or purchasing our products/services)

- **Marketing data**: We retain this until you withdraw your consent or unsubscribe from our communications

- **Transaction data**: We retain purchase information for 5 years as required by Croatian and EU tax regulations

- **Customer service communications**: We retain these records for 2 years after resolution of your inquiry

- **Comment data on blog posts**: We retain this data indefinitely unless you request deletion

 

9.2 Data Deletion

When your data is no longer required for the purposes for which it was collected, we will either delete it or anonymize it so that it can no longer be associated with you. We may retain certain information for legitimate business purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.

 

10. Children's Privacy

 

Our Website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.

 

11. User-Generated Content

 

Our Website offers blog posts with comment capabilities. Any information you disclose in public areas of our Website becomes public information. Please exercise caution when deciding to disclose your personal information in these areas.

 

12. Third-Party Links

 

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

 

13. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Website when the Privacy Policy is updated.

 

14. Technical Platform Information

 

Our website is hosted and operated on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

15. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

- By email: hello@marinacosic.com

- By mail: The Art of Life d.o.o., Antuna Bauera 25, 10000 Zagreb, Croatia